I have logged out of all of my devices and created a new password but now I cannot access my servers.

My problem was perhaps more complex than most since my PMS was on a remote server and I was unable to access the PMS home screen over an SSN Tunnel. Fortunately the hosting company created a script to fix it. Once I found the script, it was up and running again in minutes, but it was hours of frus…

Same issue. Running Plex on FreeBSD. I’ve tried the steps in Why am I locked out of Server Settings and how do I get in? | Plex Support without success.

Never even received my password email. This is ridiculous. You people spent all your time on useless new features and neglected basic security of your company.

The same here, except I use Firefox (103.0) to access my server with local IP and https protocol. An error occurred during a connection to XXXXXX:32400. PR_END_OF_FILE_ERROR

I too have lost access to my server after password reset. Running PMS on Synology. After restarting server, logged into the web app locally, i don’t even see the Claim Server option in Settings.

The fix I used for same problem: In this case, open a browser window and go to **http**://server.local.ip.address:32400/web (e.g “ http://192.168.1.5:32400/web” ) Note - don’t use the encrypted link, just plain http. From this support article: What if Your Plex Account Requires a Password Reset? | …

Tried rebuilding the docker container use the PLEX_CLAIM option with a claim code, still can’t access my own server.

Same issue with me. synology nas. changed password on master account lost access to my plex media server. tried to connect media server to a different account and plex.tv will not recognize my media server any longer. .

Struggled with same issues being unable to claim server (unraid docker version) for last couple hours after password change. Finally fixed on my end by getting a new claim token from https://www.plex.tv/claim/ and then entering the value into the unraid docker container variable PLEX_CLAIM. Restar…

IF YOU ARE RUNNING A CUSTOM DOCKER NETWORK, TRY THIS! Install a Firefox Docker (available on the unRAID AppStore) and add it to the same network as Plex Navigate to ip:32400/web from the Firefox docker Should be able to claim your server now

Cannot access my servers after changing password

Plex Media Server

PatrickSiebelink August 24, 2022, 11:18pm 24

Got my server back up using the info on Error Acquiring Certificate after Password Reset - #61 by u556973

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Cannot access my servers after changing password

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