Cannot add existing server to plex

Plex Media Server NAS & Devices
1

I have a plex server running on my NAS.
I had some network changes so removed the plex server from app.plex.tv.
Now I have no way of re-adding the server. There is no option in setup to do it.
Am I going crazy?!?! Where is the server wizard???

2

Log out of the server and back in, should re-claim it

EDIT: use Open http://<NAS IP>:32400/web

3

No luck. Nothing worked.
Had to delete and start from scratch

4

A little late to the party –

  1. Stop Plex

  2. Remove the Name="Value" pairs from Preferences.xml for
    – PlexOnlineUsername
    – PlexOnlineToken
    – PlexOnlineMail
    – PlexOnlineHome (if it exsts)

  3. Save the file

  4. Start Plex

  5. Open an INCOGINITO window to http://ip.addr.of.qnap:32400/web

Now it will invoke the claiming sequence + setup wizard. Skip through the wizard as appropriate.

5

Thanks. If it happens again, I’ll try that. I assumed the admin options would be available in the GUI.
Now it is re-indexing and starting from scratch, but whenever I try to claim the server, it spins and does nothing. Any ideas?

6

if it spins – 99.9% of the time is because it’s not able to authenticate with Plex.tv

Stop Plex.
Grab the Logs

It’s easy to see what the problem is.

7

Okay. I will wait until it has re-indexed everything tomorrow and go from there

9

When Plex starts – “MyPlex” looks for the connectivity

  1. it finds the ethernet adapters and gets their IP addresses
  2. looks for one which has a path to the internet
  3. figures out the WAN IP and which adapter to use
1 Like
10

Make sure that both the QNAP and your workstation is on Private Address Space

11

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