Cannot add new libraries to latest version of Plex - "Your changes could not be saved"

General Discussions
1

Hi all,

Just moved to the QNAP 4.3 beta (64-bit) and tried to upgrade to latest Plex (Version 2.12.3). During the upgrade I chose to remove the previous install, and when I installed the new 64-bit version, I found that I could not re-add my libraries.

Specifically, I am unable to select a language during the add process (dropdown is blank):

and when I try to finish adding the library it says “Your changes could not be saved.”

I’ve searched a bit, and there doesn’t seem to be much out there than “uninstall and reinstall” - which hasn’t worked. (FWIW, I also tried to reinstall the 32-bit latest version of Plex, with the same behavior as above. Am back on the broken 64-bit version and trying to solve that.) Really appreciate any insights anyone might have - my QNAP Plex NAS has gone from being center of household to useless. :frowning:

2

I think the problem is in empty language dropdown !

I clicked on Home Videos in Select your library type dialog and clicked on language dropdown, tried pressing uo/down on keyboard then suddenly got “none” as selected.

Now it displays all languages in other library types with a slight delay.

Just finished my 2 days of hair pulling with my new QNAP/Plex setup…

3

Thanks! Agree that seemed to be the problem area. I didn’t try the keyboard, but at some point I went back to try again and the field magically showed options to choose. No idea what changed it. :frowning: