Can't add new libraries because of UI issue

Server Version#: 1.32.5.7349
Player Version#: 4.108.0

When I try to add a library, there is nothing in the drop down box for Language to select and the Next button is disabled (screenshot attahed). I’ve added libraries in the past so I’m not sure if I made a change in the settings to cause this or it was recent Plex update.

I have tried adding the library in multiple browsers (FF, Chrome, Edge) and on multiple computers with the same problem.

TIA

Disable or bypass your VPN if you have one. I have had this issue and I can usually get around it just by refreshing my browser a few times or changing what library I’m in. That doesn’t appear to work for everybody

I have the exact same issue. So f’ing annoying. I got it to work a while ago when I rolled back to an older version, but now that I updated the app again to the latest version I got the same bug. This bug has been around for a while. Can´t remember which version I used now either that worked :frowning:

Server Version#: 1.32.6.7557
Player Version#: 4.108.0

Yes, I am having the same issues. The UI prevents adding new libraries.

I’ve tried a lot:

  • Installed on Windows 10 and 11
  • Tried multiple different browsers
  • Disabled VPN & refreshed browser multiple times
  • Cleared cache & data
  • Started fresh by wiping my database and app folder
  • Full uninstall, reboot, and re-install

Any idea how we can get this bug on the developers’ radar?

I have the same issue on Version 1.32.7.7621 freshly installed (via snap on Ubuntu 23.10 arm64) and after migrating my data from an older server.

  • I can’t create a new Library
  • I can’t add folders to an existing Library

Has anybody found a solution?

1 Like

This is still a bug. Please fix.

2024 - Having this issue now.

I’m on Ubuntu 22.04.3 LTS, running Plex 1.32.8.7639

I have no VPN on this server. In fact this server is purely for Plex. I really don’t want to have to remove and reinstall plex again. Its setup just the way I like it.

I even tried to insert to my language dropdown but the next button is still greyed out. I then removed the “disabled” attribute but the button still no work

Please help me! I’m a plexpass member, is there a dedicated support net?

Chris

Stop and restart the server. This might help.

Or update to server version 1.40

I installed via snap and it says there are no updates. Can I force snap to update?

I did restart the service and in fact the entire server

Per @ChuckPa snap is not great for the server:

You think I should get rid of the snap installation then? Its worked glorious until this point

Bit frustratuting

Then you’ll have to wait until 1.40 is out of beta status.

I took the plunge and did what Chuck suggested, and it now allows me to create my library. I hadn’t realised Snap wasn’t a very well supported method.

Thanks for your assistance. I didn’t want to sound like a misery, I’ve just had a terrible couple of days with this and that, related to this server.

Appreciate it, C

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