I seem to be locked out of my server after changing my password and email because of the breach.
I reset my password and changed my email address, and then removed all devices listed under the “Authorized Devices” section. I then went to reclaim my server with the local web tool and was greeted with a message saying I wasn’t authorized to access the server. Now the whole Server section under Account Settings is completely gone!
Please help! How do I get my server back?
I have this same problem. Down for the count.
I either get unreachable error or user not authorized even though i’ve signed in with new credentials.
Alright, I tried to change my password again and now the server seems to be back when using the local tool.
But it’s still gone when using https://app.plex.tv, I get the error, “The server “[…]” is unreachable. Make sure it’s running, double check your network, and try again.”
How can I get my server to appear on https://app.plex.tv ?
Edit: And it’s back on app.plex.tv too now…
Having the same issue - there’s also this thread on the topic with some more activity: Server reports "Not authorized: You do not have access to this server" after password reset
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