Server Version#: 1.40.3.8555
Player Version#: 7.21.11.xxx (Roku)
I have installed PMS 1.40.3.8555 on a mac mini running Catalina (10.15.7). As far as I can tell, installation went fine. I can confirm that the server is running.
I can connect to the server using a computer on the same network via http://192.168.1.xxx:32400/web/ although I do get a connection not secure message and I have to “accept the risks” to continue.
However, trying to reach the server from a Roku media player says it cannot connect. Trying to connect via https://app.plex.tv does not work as well.
The logs when I attempt to connect from the Roku say:
Jun 17, 2024 06:14:15.669 [0x7000047ad000] DEBUG - Request: [192.168.1.xxx:50442 (Subnet)] GET /identity (3 live) #12d GZIP Signed-in / Accept => application/json / Accept-Encoding => deflate, gzip / Accept-Language => en_US / Host => 192.168.1.179:32400 / User-Agent => Roku/DVP-12.5 (12.5.0.5190-ET) / X-Plex-Advertising-DoNotTrack => 0 / X-Plex-Advertising-Identifier => bbcc1e95-f3cc-5a2b-b490-2f97e07dfb27 / X-Plex-Client-Capabilities => videoDecoders=h264{profile:high&resolution:1080&level=41};audioDecoders=aac{channels:2},ac3{channels:6},eac3{channels:8} / X-Plex-Client-Identifier => bdf77df314f3251d71522c8abdebdb72 / X-Plex-Device => 43R4AX / X-Plex-Device-Name => 43" Roku Select Series 4K TV / X-Plex-Device-Vendor => Roku / X-Plex-Features => external-media,indirect-media / X-Plex-Model => G000X / X-Plex-Platform => Roku / X-Plex-Platform-Version => 12.x / X-Plex-Product => Plex for Roku / X-Plex-Provides => player,pubsub-player / X-Plex-Session-Id => 55b3ad6c-8b54-40ee-89b5-798ce6de31db / X-Plex-Version => 7.21.11.9305-d537935e1-Plex
Jun 17, 2024 06:14:15.670 [0x700004ccb000] DEBUG - Completed: [192.168.1.xxx:50442] 200 GET /identity (3 live) #12d GZIP 0ms 444 bytes (pipelined: 1)
Jun 17, 2024 06:14:15.684 [0x700004d4e000] DEBUG - Request: [192.168.1.xxx:50442 (Subnet)] GET /media/providers?includePreferences=1 (3 live) #131 GZIP Signed-in / Accept => application/json / Accept-Encoding => deflate, gzip / Accept-Language => en_US / Host => 192.168.1.xxx:32400 / User-Agent => Roku/DVP-12.5 (12.5.0.5190-ET) / X-Plex-Advertising-DoNotTrack => 0 / X-Plex-Advertising-Identifier => bbcc1e95-f3cc-5a2b-b490-2f97e07dfb27 / X-Plex-Client-Capabilities => videoDecoders=h264{profile:high&resolution:1080&level=41};audioDecoders=aac{channels:2},ac3{channels:6},eac3{channels:8} / X-Plex-Client-Identifier => bdf77df314f3251d71522c8abdebdb72 / X-Plex-Device => 43R4AX / X-Plex-Device-Name => 43" Roku Select Series 4K TV / X-Plex-Device-Vendor => Roku / X-Plex-Features => external-media,indirect-media / X-Plex-Model => G000X / X-Plex-Platform => Roku / X-Plex-Platform-Version => 12.x / X-Plex-Product => Plex for Roku / X-Plex-Provides => player,pubsub-player / X-Plex-Session-Id => 55b3ad6c-8b54-40ee-89b5-798ce6de31db / X-Plex-Version => 7.21.11.9305-d537935e1-Plex
Jun 17, 2024 06:14:15.684 [0x700004d4e000] DEBUG - Completed: [192.168.1.xxx:50442] 401 GET /media/providers?includePreferences=1 (3 live) #131 GZIP 0ms 357 bytes
and that’s all.
I cannot figure out what is wrong. Can anybody help?
