"Cannot Connect to Server" When Playing MP3 Files only

Plex Media Server NAS & Devices
1

Reposting in the QNAP forum to see if anyone has seen this behaviour here.

When playing music files, whether in playlist or in directory or by artist/album etc I get “cannot connect o server errors” I start playing again and it starts with no troubles. Until it fails again… I have tried rebooting the whole system with no luck.

I have a samsung 7500 series (2015) running from a qnap Ts-451+ with 8GB of ram. The network is GB and I can play UHD TV and Movies from the Qnap through plex with no issues ever. However Plex struggles to play more then 10 songs consecutively. The samsung TV’s standard player can play MP3 all day with no issues.

It only seems to happen when changing to the next song in the list and doesn’t matter if shuffle is on or off, a playlist or album.

I have seen multiple similar postings with no answers. Is there something here that is missing? A simple setting? I have changed switches/ Qnap network config etc. with no luck. Happy to check everything again.

Any help appreciated all the best
Bridjee

2

I think I had a similar problem months ago, solved with Analyze Library. Can you try this ?

If analyze doesn’t solve the problem I need logs.

3

Thanks @moody_blue ,
I have done as suggested and the problem still existed. So I also did the optimize database, clean bundles and empty trash afterwards and this issue persisted. Attached are the PMS logs, please let me know what other logs you need. The QNAP system and connection logs don’t seem to have any errors.

Appreciate the help