Cannot delete files

Looks like you need to do the Plex Dance.

It deletes all info about the old version of the movie/show from your Plex system. You then add the new version and PMS scans it, downloads metadata, etc, just like for a new movie.

You will lose played/unplayed status when you do this. It will appear as a new movie/show in your system.

  1. Move existing media item out of the directory your Library is looking at, so Plex will not “see” it anymore
  2. scan the library (to detect changes)
  3. empty trash
  4. clean bundles
  5. double check naming schema of new version and move it into appropriate Plex library, where Plex can see it.
  6. scan the library.