Cannot locate Plex shared folder or plexmediaserver user on synology nas

Plex Media Server NAS & Devices
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I will write out the entire process.

First, Please don’t listen to YouTube. I am the package developer :smiley:
They have gotten MANY things about DSM 7 wrong; leaving us to clean up the mess.

Clean out anything from DSM 7

If you want to import a server from another machine, anything on the Synology must be erased.

  1. Package Center
  2. Uninstall + Erase option
  3. All data from the PMS on DSM 7 is now gone and the system ready to import/migrate from another host.

Create a place for the package to import from

  1. Create Plex shared folder
  2. Create Plex: Library / Application Support / Plex Media Server (the familiar structure)
  3. In “Plex Media Server” folder, you place all the normal contents —
bash-4.4# 
bash-4.4# pwd
/volume2/Plex/Library/Application Support/Plex Media Server
bash-4.4# ls
 Cache	 'Crash Reports'   Logs    Metadata  'Plug-in Support'	 Profiles
 Codecs   Diagnostics	   Media   Plug-ins   Preferences.xml
bash-4.4#

Now for the most important step.

  1. If DSM 7 PlexMediaServer was previously installed, the Sysatem Internal User “PlexMediaServer” will already exist. We can use this to take a shortcut.

  2. Open File Station

  3. Right Click the “Plex” share → Properties → Permission → CREATE button

  4. Select the “PlexMediaServer” internal user (you need scroll down to find it)

  5. Make certain it has all Administrative, Read, and Write permissions

  6. You also Apply to “This folder, sub-folders, and files”

Plex->PlexMediaServer Migration
Plex->PlexMediaServer Migration757×660 75.9 KB

7. Depending on the amount of metadata – this will take an proportional amount of time.
8. When done, you are ready to install PMS for DSM 7

I invite you to consider the updated package (which will be public release in a few days). It contains many improvements which I’ve been working on since the beginning but couldn’t complete until DSM 7 seemed stable.

Here is my Forum Preview.

You will find the SPK file for your machine there.

If you choose to read further down, you’ll see the feedback so far.

If you use this package now, you will be already in the new layout.

As it runs and “Migrates” your data from “Plex” to the new structure, It will do so at about 500 items / minute. This can’t be helped. CPU speed is the limiting factor.

Before stalling I do suggest increasing the DSM Security Timeout to something longer than 5 minutes. (my office is secure so 65535 is completely safe for me).

Be patient with it.

“Migration.log” (in the “Plex” share) will contain progress as it does all its work.

Please don’t hesitate to ask questions