Hi.
I cannot playback anything (movies, music, photos) on my ATV2. No format seems to work - avi, mp4, mp3, flac, jpg. For movies and music, I get this error: An error occurred loading this content. For photos, I just see a placeholder image with a ? in it. I can browse everything without any issues.
Details:
Your ATV model (2 or 3) and firmware version (found under the ATV settings > general > about > Apple TV software): ATV2, firmware 6.2.1
The DNS server set on the ATV (found under the ATV settings > general > network > DNS): 10.0.0.102
The local IP address of the device that PlexConnect is installed on: 10.0.0.102
The device and operating system (including version number) that PlexConnect is installed on: Windows 7 SP1
The device and operating system (including version number) that the Plex media server (PMS) is installed on: Windows 7 SP1
The Plex media server (PMS) version number you are running (do not put 'latest'): 0.9.11.4
The local IP address of the device that the Plex media server (PMS) is installed on: 10.0.0.102
The PlexConnect version number. If using Github source then a time and date of download (look at the creation date of the folder) and if you are using any non-standard setup e.g. Plexify or a fork: Gitbuh: 22/11/2014
The contents of your 'Settings.cfg' file (this is created at first clean shutdown of PlexConnect, using CTR+c)
[PlexConnect]
enable_plexgdm = True
ip_pms = 192.168.178.10
port_pms = 32400
enable_dnsserver = True
port_dnsserver = 53
ip_dnsmaster = 8.8.8.8
prevent_atv_update = True
enable_plexconnect_autodetect = True
ip_plexconnect = 0.0.0.0
hosttointercept = trailers.apple.com
port_webserver = 80
enable_webserver_ssl = True
port_ssl = 443
certfile = ./assets/certificates/trailers.pem
loglevel = Normal
logpath = .
I've added the PlexConnect.log to pastebin when trying to play an mp3 file: http://pastebin.com/X4rRrdan
Thanks in advance,
Jacob
Change the following in settings.cfg (note the capital F):
enable_plexgdm = False
ip_pms = 10.0.0.102
Eveything works now. Thanks a lot!
Before posting I looked through https://github.com/iBaa/PlexConnect/wiki/Troubleshooting but I see now that the solution is found in https://github.com/iBaa/PlexConnect/wiki/Settings-for-advanced-use-and-troubleshooting. Maybe the symptoms could be added to the main troubleshooting page?
The issue is that the auto detection is detecting the PMS as 127.0.0.1, this causes issues with authentication with the PMS as it appears to be on a different subnet; this kind of issue usually occurs when a user has virtual network interfaces in place from something like a VPN but this is not true in your case.
It would be better if we could understand why this is occurring and fix it in the code (i have clarified the syptons page though to include the fact that you can navigate the sections).
@Baa do you have any idea form the log why the auto detection code fails in this instance?
Thanks for updating the wiki. Let me know if I can help you troubleshoot the issue further.
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