@CatDragon20 Thanks for pinging me.
If you have not already done so, update to the current release of both the Plex Media Server and the Plex Android TV app on your Shield. You can update both via the Google Play Store app on the Shield. Restart the Shield after installing the updates.
The logs have PMS v1.19.1.2630, which was released in April 2020. The current release is 1.23.4.4805 or 1.23.5.4801 (PlexPass/Beta).
The installed Android TV app is 8.19.1.26306, which was released in late June. The current version, 8.20.0, was release two days ago.
Many of the reports of “An Error Occurred…” with AndroidTV clients are from users on Western Digital NAS, running older versions of PMS (1.18.x), and unfortunately cannot currently update to a more recent version.
Updating to a current release did help other users that were seeing the same error message (and were on a platform that could be updated).
