Cannot use DVR - Czech Republic ZIP code not accepted

Hi,
I cannot set up DVR because ZIP settings is not accepted. I entered Czech language and correct ZIP (10300) and it’s not working. I even tried ‘103 00’ which is more common but doesn’t work either. Any idea?
By “not working” I mean that after entering digits a yellow rounded progress indicator appears for a while and disappears but Continue button remains dimmed.

version: 1.13.5.5291

Thanks for the details

Looking into the issue. It is possible that Gracenote onConnect lineup does not support the Czech Republic.

Will let you know once i have confirmation of this and what other options there may be

Hi,
it was working for weeks. EPG info was not very accurate though. I had an issue that some of the channels were not displayed in the guide nor in the “live view” and decided to remove the LiveDVR settings and start from scratch. Since then I can’t get it to work because I can’t pass this dialogue.

HTH
Robert

Hello,
I have similar issue. It was working before, but not now. I have PC setup working perfect for weeks and now trying to add DVR to QNAP NAS. Everything is perfect except ZIP code lookup. Can we have any resolution soon?

Thanks for reporting this. I have found the bug and it has now been referred to the development team to fix. The issue came when Switzerland was fixed. Apologies about that

Hi,
it’s still now working as 1.13.6.5339

HTH
Robert

I presume you meant not working

Once the fix is available, the release notes would mention it
Release Notes are here

Hello,
Should we have any timeline to fixing this?

Thanks

The fix is in 1.13.7 which will be released soon - to beta initially

Thank you.

Plex Media Server beta 1.13.7.5369 has just been released. It has the fix for the Czech Republic

See Release Note Plex Media Server

  • (DVR) Users in Czech Republic should be able to create DVRs again (#8939)

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.