Can't Access Server on QNAP after latest (1.25.7)

Server Version#:1.25.7
Player Version#:

I upgraded to the latest version yesterday and now cannot connect to my server. I get constant Server Unavailable errors. Nothing else has changed other than the upgrade.

Any ideas?

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If this was an upgrade from a recently released version, then try and stop/start PMS from the AppCenter.

Then report back

Tried that, multiple times!

Please make an SSH connection to your QNAP, and type:

/etc/init.d/plex.sh stop

Then type

/etc/init.d/plex.sh start

And show the SSH console output

Error: Unable to set up server: listen: Address in use (N5boost10wrapexceptINS_6system12system_errorEEE)

In the SSH console, type

netstat -tulpn |grep 32400

Then show the output

Afterwards, type

ps aux|grep Plex

and show the output

netstat output :
tcp 259 0 :::32400 :::* LISTEN 4671/Plex Media Ser

ps output:
4671 admin 31444 S ./Plex Media Server
12604 mike 936 R grep Plex

Type

kill -9 4671

Type

/etc/init.d/plex.sh restart

OK, it’s now running. Thanks

So how do I stop this from happening, as I have rebooted my server and it still wouldn’t start?

Next time you reboot, and it fails, we need to see the PMS Logs asap, as well as maybe QNAP logs
( Install QNAP Helpdesk App, and download them from there )

image

Thanks

I just noticed 1.25.8 is available and the release notes mention a fix for a port bind. Is this related?

No :wink:

It’s DVR related

Worth a shot!
I’ll make this as solved for now.

Thanks

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