Can't admin my own server

General Discussions
1

Plex Gurus,

Sometime in the last 24-48 hours, I am no longer able to administer my own server. It’s almost as if the system doesn’t recognize my login as an owner/admin account. If I try to connect to: https://app.plex.tv/desktop#!/settings/server I’m directed to an error page stating “There was an unexpected error”

Additionally, I’m not able to see my Live TV & DVR drop down on my MacBook, iPhone, TV or Amazon Fire TV Apps.

It feels as if my account has been downgraded to a normal user/Friend account.

I am running PMS version: 1.18.3.2156-349e9837e_amd64 on Linux as well has have a Plex Pass account. I rebooted the server and tried different computers to try and resolve this issue.

Has anyone see this before or able to suggest a fix?

Thanks!

2

If the server is disconnected from your account (which can happen – internet burps),
it won’t know it’s your server (or anyone’s). It secures itself.

  1. if on your LAN, http://ip.addr.of.host:32400/web (must be on the same subnet)
  2. If remote:
    a. SSH tunnel ssh -L 8888:127.0.0.1:32400 ip.addr.of host
    b. sign in & let sit idle
    c. Open http://127.0.0.1:8888/web on your local browser
4

Actually…

Looks like I solved my own problem after hours of troubleshooting…

About 3 months ago, I upgrade Ubuntu to the latest LTS version and it must have replaced my /etc/resolv.conf file. The DNS server was invalid and Plex wasn’t able to phone home. I’m not sure why I’ve been able to use Plex flawlessly until just today. Everything seems good to go now after changing the DNS server to something proper.

5

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