Can't claim my server?

Did you do it this way?

A ZIP of your server’s Logs folder will tell us what’s happening (network routing or DNS misbehaving)

The “Plex Claim Token” method works in a bunch of configurations because:

  1. You get a claim token from “Plex.tv/claim” – (the blue hyperlink in the form)
  2. You paste that token into the installer window
  3. The installation script uses that token to talk to Plex.tv and get you new credentials independent of networking ( provided it can talk to plex.tv ).
  4. If all is well, the post-installation message shows your Plex Usename and email as confirmation