Can't connect to another server

Plex Players Smart TVs
1

Samsung TV app for Plex. Not able to connect to a shared server. All other devices show and can connect to both servers. (local and shared)

I have done the following:
reset
reinstall
log tv out
ensure “allow insecure connections” are enabled
ensured VPN’s not being used.

Again - all other devices see and play normally. Only the TV app is having an issue.

Server Version#:
Player Version#:5.11.2 - platform version 3

2

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