Server Version#:4.35.1
Player Version#:4.21.2 Tizen 5.5
I upgraded my modem/router and am using my old modem/router as a wireless access point. The TV is wired to the new modem, and the PC is connected via wifi to the old modem. The old modem is connected via lan to the new modem.
Unfortunately the TV app can’t find my media server now. Any advice on how to fix this? Thanks.
I think it’s because the old modem is blocking the broadcast. Not sure. Try to add your new network where the tv is connected to settings > network > lan networks
Where do i do this, in the tv app?
that’s on the server
Added the IP of the TV and still not working.
Also noticed when playing from my iphone, it plays at a low resolution, when i try to change the quality it says “Video quality limited, a direct connection to the server is not available”
You mean router right? So you’ve connected LAN port to LAN port, not the WAN port?
you should also check and make sure the DHCP server is off in the old router.
The DNS resolver/forwarder must be disabled as well.
Some router firmwares do all of the above at once when you put them into “access point (AP) mode”.
Yes i meant old modem/router sorry. LAN to LAN and not WAN. DHCP server has been disabled in the old router.
Unfortunately the DSL-AC68U doesn’t have that option.
Not sure how to disable the DNS resolver/forwarder, i’ll look into it.
Thanks for all the advice guys
Consider using an alternative firmware on the old router. (“tomato”, “dd-wrt” etc.) These usually provide the necessary options (and also a lot more).
Something in your old router is causing a second network to be created instead of acting as an access point, which is why your TV can’t see your server, they are not on the same network. Maybe provide screenshots of your settings from this router. You can PM them if you’d like to keep them private.
So i bit the bullet and got the Google Nest Wifi 3 pack. Incredibly disappointed that the plex app in my new 2020 Samsung smart TV can’t see the Plex Media server installed on my PC. No issues with my old all-in-one modem/router it replaced. TV is connected to the other Ethernet port in the Nest router so should definitely be in the same network I would have thought. Any ideas?
Not sure if this will help. This was for remote access. Which should fix problem.
Did you connect your TV LAN to the Google Nest Wifi Router or to the box from your internet provider?
Unless setup as Remote they have to be on the same router. Otherwise it is Remote
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