Can't find match function for tv shows

General Discussions
1

Hi,
I hope I put this question in the right forum.
I am running the plex on a qnap NAS, but I believe that the question is releveant for all platforms.

I have just added a tv-show called Outsiders. It’s new, produced 2016, so I named the folder “Outsiders (2016)”.
The matching does not match with the correct tv-show, I get a totally wrong show metadata assosiated.

If this was a movie, I usually just use the match or fix incorrect match function.
I can not find this function on tv-shows however, how do I do?

I run version 0.9.16.5 of the server.

Best regards
Fredrik

2

There is a ‘fix match’ for tv shows. But you’ll see it only on the top show level, not on the season or episode level.

The better method though, is to tackle the problem at the root.
Leave out the (2016) because it doesn’t appear as a component of this show’s title at TheTVDB
http://thetvdb.com/index.php?tab=series&id=303236&lid=7

principal method for successfully matching shows:

  1. Look up your show on TheTVDB
  2. Take the title as it is used on TheTVDB. If there is something in parentheses, take that too. If the title contains invalid characters (depends on your file system), like § : % *, simply leave them out.
  3. Check the naming and the folder structure of your show. Name the top folder of the show exactly after the title on TheTVDB. No abbreviations. No additional subfolders. No aliases.
  4. Name the episode files according to the above linked naming guide. Use the same title as for the top folder. Show's Title - s01e01 - additional info.ext (’- additional info’ can be left out)
  5. After you corrected the naming and folder structure, perform the Plex Dance with all files for this show.
3

Thanx for the help.
I had done exactly as you describes it, but plex still fails to identify the correct tv-show.
That is why I tried with helping plex by adding (2016) after the name.
It still did not identify it correctly.
But with the top-level incorrect match function, I could chose the Outsiders (2016) from the choices I got, so problem solved, but not as I wished at the root :slight_smile: