Is there a known issue with TV matching right now? I know for a long time music matching hasnt been working (as plex “improves” the feature for months while it doesnt work at all). I am starting to run into similar issues with TV-Shows. Most recently i ripped the old 1983-84 DVD series of V i have and loaded it into plex. it shows up as the 2009 version. It has all that art work, and even if i select the 1983/84 version under fix match it doesnt change. I dont get episode titles for either yeared version of the show. It’s very frustrating, is anyone else having this issue?
Another example is Terminator Sarah Connor Chronicles. I can match it, it finds its, but pulls no artwork down, no episode titles, nothing.
What is your naming like? Can you post a screenshot similar to the one below showing an example of something which won’t match correctly? Be sure to include the address bar so we can see the full path to the media.
Thanks for the quick reply… The screen shot is below. regarding the series V, i actually ripped this back in January. It used to show correctly, and recently changed.
all of the episodes are pretty much labeled as %ShowTitle% -S#E#. I’ve never put the episode title in the file name, its never been a problem before.
I’ve tried both the TV Database and the movie database with the same results from either.
Try it like this:
V (1984)\Season 03\V - S03E01.m4v
Note the addition of the year to the V folder, and the spaces around the dash separating the show name from the season and episode information.
Also, it could trip up the scanner if your library is pointed to “tv-shows” instead of “SciFi.” I’ve seen the extra level of nesting cause issues.
Finally, if those files have any embedded metadata, it would be best if you moved Local Media Assets down the list in the agent configuration:
I’ll try that and let you know in a bit. It does look like Terminator may have finally updated correctly, or at least is starting to. I had to try multiple manual updates.
It’s described in thread I linked. Here are the steps:
"The purpose of this is to remove all cached metadata and xml data for an item that Plex usually keeps. This helps when you want to “start from scratch” for particular item
move all files for the media item out of the directory your Library is looking at, so Plex will not “see” it anymore
scan the library library (to detect changes)
empty trash
clean bundles
double check naming schema and move files back
scan the library"
For step 4, clean bundles, go to Settings -> Troubleshooting.
Got it thanks, i missed the thread some how. Renaming it seems to have worked. V had two miniseries so i also changed that S01, S02, S03 to to the respective mini-series titles and the one season of full tv-show. Everything synced expect the original miniseries, but i can manual enter info for that since its only two episodes.
thanks for the help.
So, those episodes will be Season 00, with episodes S00E01 and S00E02.
Finally, here’s the support article which describes the naming guidelines for TV shows. It seems like you already knew most of this stuff since you had it mostly correct. They don’t mention the need for the year in the series folder name, that’s something experience has taught us.
Hi, got another quick follow up question. I have the night gallery series also ripped from DVD. there are multiple episodes per file because of how they are setup on the disk. I was looking at the naming link you sent for organization and i have named the files as shown.
I know i can add the episode names but will that make a difference? If so how should the format be? i didn’t see that in the guide for multi episode in a single file, unless i missed it.
I’ve got a couple of suggestions, though I’m not sure either will correct it.
Try adding the hyphen between the show name and the season/episode information in the file name. For example: Night Gallery - S01E01-E02.m4v
Note the spaces around the hyphen (no spaces needed to separate the E01-E02).
This may be a situation where the order of the episodes on the DVDs doesn’t match the order in which they were originally aired. Try setting “Episode ordering” to “DVD order” in the advanced properties for the show (hover over the show’s poster and click the pencil icon, then Advanced):
I found this thread from a Google search and I have a question.
How did you name your terminator folder/files? For some reason my plex is only showing season 2. I have changed the way they are named many times but only season 2 shows up.
