I’m having an issue with my PLEX server where it will not find movie posters for any new movies I have added in the last month. All I get is what appears to be a frame of the movie.
I have tried changing the Agent for Movies from The Movie Database to Freebase with no change. I have tried refreshing, and fixing incorrect match with no change. I also tried unmatching but I think this has broken one of them as it won’t find the movie at all now. The movie titles and naming is correct as far as I can tell.
My Plex server is version 0.9.15.3 and is running on a QNAP TS-419P II firmware version 4.3.3.0262.
Any advice to get it working again would be appreciated.
I’ve noticed the agents will not find any matches regardless of which agent I select. I thought it was because I wasn’t signed in but signing in didn’t fix it.
@wazzageek Please do not expect that we correct any problem with PMS 0.9.15.3. Some of the PMS code is downloaded from the web, and recent versions of the plug-ins no longer work with that version. PlexWeb 3.26 (and future versions) will not allow acces to PMS older than 1.3.
I’m sorry, but the only advice I can give you is to use your TS-419 P II for storage and install PMS in a separate machine. From a cheap RasPI to more expensive Intel/AMD machines there are multiple options.
I seem to be having the same problem on a recently built plex docker instances, in that even when movies are correctly matched, the poster image is never correct (e.g. a random scene from the movie) or is blank.
i’ve tried clearing the caches, metadata, and media folders under "plex-docker/config/Library/Application Support/Plex Media Server/", but no luck.
I’m seeing quite a few of these in the logs, maybe related?
"ERROR - Metadata /system/agents/media/get request failed with code: 500: http://127.0.0.1:36445/system/agents/media/get?guid=com%2Eplexapp%2Eagents%2Eimdb%3A%2F%2Ftt1216475%3Flang%3Den&mediaType=1&url=metadata%3A%2F%2Fposters%2Fcom%2Eplexapp%2Eagents%2Eimdb_3ebad235db9abdc55c2a01f95e76106ed7a58777"
