Cant Find Server to Claim

Server Version#: 1.41.1.9057 - af5eaea7a
Player Version#:webapp

My server occasionally gets unlinked.

I usually follow the why am I locked out of server settings and how do I get in? article to reclaim
Although tedious, this usually works.

This time however. I cannot see my server to claim it.

I am on the same network as the PC with the server, as I usually am when attempting this.

Currently when I open the webapp there is no section showing my server to be able to claim.
When I right click server in tray and open plex. I get 401 unauthorised.

My server is in eth Authorised Devices list.

I have tried the following

  • log out, reboot, login
  • installed the advanced hidden server setting “enableLocalSecuirty” and turned it to false
  • run the Setup Plex.html from plex Media Server directory. It asks me to sign into server, after I do it hangs on the Initialising Plex Media Server Window (I left it for hours).
  • If I click on settings, the server is there and i get the screen saying app.plex.tv is unable to connect to “Plex server name” securely

If I open the windows app, It says not authorised You do not have access to this server

Any help much appreciated.

Would like to figure out why I keep getting locked out of server every now and then after this is resolved.

What IP does the server have, and what IP are you using to connect to it?