Can't log into plex from my synology, and app says my synology isn't connected

Plex Media Server NAS & Devices
4

When you upgrade to DSM 7, the entire Plex configuration changes.
(we were required to change the Shared Folder and Username in addition to rewriting all the control scripting underneath inside the package)

This means:

  1. Username – PlexMediaServer
  2. Shared Folder - PlexMediaServer
  3. Permissions - PlexMediaServer
  4. Delete User - Plex

There is a process (sorry about this) where you

  1. Grant full control of your “Plex” shared folder to the new username “PlexMediaServer” (for ALL SUBFOLDERS AND FILES – IMPORTANT)

  2. You will uninstall and erase the existing DSM 7 installation
    – Or uninstall the app and DELETE the PlexMediaServer shared folder

  3. I have a how-to which shows you the steps to “migrate” from DSM 6 → DSM 7 complete with screenshots

  4. With everything cleared, as the DSM 7 app installs, installation will process all the files in your “Plex” server shared folder, prepare them for DSM 7, and then move them to the new PlexMediaServer shared folder.

  • It will sit at “Installing” while all this takes place (Don’t interrupt it or refresh)
  1. When it’s all done, You’ll grant the new username PlexMediaServer permission to read your media.

ASK if you have any questions.

I have everything here: