So first, I want to be clear that as a Premium subscriber, posting a message in this forum is THE only support I get? No support ticket, no email, just community support?
I have several PC’s and media devices logged into my account but when I try to login on a new pc running windows 10, like my other PC’s, it insists I am using the wrong credentials. What could be different that my creds are not working on the new device but on all others?
What client are you using?
Plex Web
Plex for Windows
Plex Media Player
If Plex Web, what browser?
Disable any ad blockers, cookie blockers, etc., or whitelist the plex.tv domain.
Try using an incognito window
Some day ago, my plex stopped streaming. Later i found i can’t log in to “web” plex or directly to plex.tv (always redirecting , looping ) – Later i found that “chrome-like” browsers are having issue with “new auth” method and when i used Firefox i was able to login to plex.tv (finally!!!) and run the app.
Also instead of localhost i had to use loopback-ip(127.0.0.1), normal ip or locahost or mydomain was not worked for some reason.
Still, I was not able to claim my server, until i made the changes in registry (using some guide fromthis forum = removing PlexUser/PlexToken and such entries).
It did not work as well, so i used this
[HKEY_CURRENT_USER\Software\Plex, Inc.\Plex Media Server]
"logTokens"=dword:00000000
"logDebug"=dword:00000001
"LogVerbose"=dword:00000000
"secureConnections"=dword:00000001
… and manually reinstall the PMS. Later using firefox to log in to plex.tv (from computer without PMS installed). also i removed all authed devices/clients. later i was able to claim it back and after seting sharing stuff back , all went to normal.
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