What client are you using?
Plex Web
Plex for Windows
Plex Media Player
If Plex Web, what browser?
Disable any ad blockers, cookie blockers, etc., or whitelist the plex.tv domain.
Try using an incognito window
What client are you using?
Plex Web
Plex for Windows
Plex Media Player
If Plex Web, what browser?
Disable any ad blockers, cookie blockers, etc., or whitelist the plex.tv domain.
Try using an incognito window