Can't make multipart stacking work for three part movie

General Discussions
1

To begin, I have read all the threads on this topic and the support article here: https://support.plex.tv/articles/200264966-naming-multi-file-movies/

I am trying to stack this movie that is 7 hours long and appears in three parts.

I have named the files according the support article:

/Satantango (1994)
Satantango (1994) - pt1.mkv
Satantango (1994) - pt2.mkv
Satantango (1994) - pt3.mkv

Naming them this way has them appear as three separate posters in my library. When I then go and fix the match, they are bundled together, but plex thinks that they are versions of the same movie.

Is there a step I am missing. Should the files be named something else?

2

I have gotten multipart movies to work for me. I think your issue is the “part” nomenclature. I have had success with naming them as “xxx - part1.mkv”, etc. I don’t think that “ptx” is the correct format.

3

You need to omit the space characters before and after the hyphen.
This is different from the way series episodes are named, where spaces are recommended around the hyphens.

4

Followed your advice and it works.
/Satantango (1994)
Satantango (1994)-part1.mkv
Satantango (1994)-part2.mkv
Satantango (1994)-part3.mkv