Can't record a show after an attempt previously errored out

Live TV & DVR
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1

I’m trying to record Harry Potter and the Deathly Hallows, Part 2. It recorded last week but errored out on that day, 3/28, saying “An error occurred while postprocessing the recording.”
I found another airing of it coming on 4/12 but it won’t let me schedule the recording and the log reads:
Apr 04, 2020 20:02:07.941 [0x7fc2337fe700] DEBUG - Subscription: We found a match in the library for ‘Harry Potter and the Deathly Hallows, Part 2 (2011)’
Apr 04, 2020 20:02:07.941 [0x7fc2337fe700] DEBUG - Activity: Ended activity 8209e4bd-9af2-4956-a56f-aeb6fa20439e.
I went into the folder for the movie and it was empty. I then deleted the empty folder and scanned the library again hoping it would solve the issue but that didn’t seem to help.

Any recommendations on how to solve this? Thanks!

Plex Media Server Logs_2020-04-04_20-02-23.zip (4.0 MB)

Server Version#: 1.18.9.2578-513b381af first recording error happened under 1.18.5(don’t remember the rest of the version number)
Player Version#:
Tuner Make/Model: HD Homerun Prime 3
Guide/Lineup name: Comcast San Jose Digital
Using XMLTV?: No
Channel number/Name:

2

Any insight people can provide?

3

No insight?

4

I found the following error also in your logs, though scanning the forums I couldn’t find a resolution or if it is actually an issue:

Apr 04, 2020 20:00:29.898 [0x7fc2337fe700] ERROR - [Notify] Failed to remove watcher (22: Invalid argument)
Apr 04, 2020 20:00:29.898 [0x7fc2337fe700] ERROR - Failed to remove watch for “/mnt/tvdisk/plex/movies/Harry Potter and the Deathly Hallows Part 2 (2011)” (22)

Is /mnt/tvdisk/plex/movies the folder you deleted? Is /mnt/tvdisk a mount from a NAS or other external storage?

A couple of suggestions to try if you haven’t already… optimize your database, and perform the Plex Dance.

5

Thank you for the reply!

/mnt/tvdisk/plex/movies/ is a hard drive internal to this computer.
/mnt/tvdisk/plex/movies/Harry Potter and the Deathly Hallows Part 2 (2011) the folder in bold was the folder I deleted as it was empty once some issue occurred with the recording.
The folder for Harry Potter and the Deathly Hallows Part 1 (2010) is also in /mnt/tvdisk/plex/movies/ and is showing up fine along with other recorded movies.

Thank you for the link to perform The Plex Dance! I had attempted to clear some things but since I hadn’t found that list before I know for sure I had not done everything on that list before.

Now I’ll need to wait for the movie to air again to see if that solved the issue.

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