Can't search for subtitles other than english LG TV

Plex Players Smart TVs
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1

Server Version#: 1.19.5.3112
Player Version#: Client version: 5.1.2 Platform version: 3.8.0

When I got to the subtitle search in the new version of the app that installed on my LG tv I can’t change the subtitle version that gets searched

2

I have the same problem in a TV samsung, the subtitles only search in English and don’t allow to change languaje neither modify the file name to correct the match of movie/program to search.
Please support.
Server Version#: 1.20.0.3181
Player Version#: Client version: 5.1.2 Platform version: 2.4.0

3

Known limitation of the new app preview. You can change to the non-preview version to restore the capability. You can subscribe to the announcement thread to be notified when new versions are available. To subscribe, scroll to the bottom of the thread and change Normal to Watching.

Info on opting out of the preview:

App Announcements:

I don’t have a Samsung, but possibly the same things as with the LGs.

4

I changed back to the old app and it is wroking

5

Hey Anthony, how did you downgraded to an older app to make it work ?
Give a bit more details, where did you downloaded, how did you do it…

Thx

6

Read my post above for information on opting out of the preview.

7

from the tv itself… in the movie there was an option to “search for subtitles…” and that part had an option where you could set into which language to download the sub.
i tried removing latest version, installing another one from 01.01.2020… nothing helped…

and now, as i am writing you, i have a transcoder issue which eats up 100% cpu

i’m going crazy, i feel like braking everything and throwing it out the window…

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