Can't use same subtitles for different users

I downloaded subtitles via the more… feature in the plex media player

subtitles

However on the screenshot what you seeing is on another user and I can’t select it/download it. Any idea how I can get this fixed? The other user and me use the same exact subtitles for some shows.

You cant, since Subtitles searches are saved for each user separately.

Ref: https://support.plex.tv/articles/subtitle-search/

Thank you for the reply, so if a subtitle is in use i can’t download it on a another user to?

The subtitle downloaded by you is yours, and yours only!
Your user must download one as well :frowning:

Thanks again for the reply.

Well that’s my problem, I can’t download the same exact subtitle on the other user (see screenshot) it’s checkmarked and i can’t download it.

Thank you once again

Please update your server. This bug has already been fixed.

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Thank you OttoKerner and dane22!!

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