I downloaded subtitles via the more… feature in the plex media player [subtitles] However on the screenshot what you seeing is on another user and I can’t select it/download it. Any idea how I can get this fixed? The other user and me use the same exact subtitles for some shows.

[image] stevenvanheffen_msn_com: Any idea how I can get this fixed? You cant, since Subtitles searches are saved for each user separately. Ref: https://support.plex.tv/articles/subtitle-search/

Thank you for the reply, so if a subtitle is in use i can’t download it on a another user to?

[image] stevenvanheffen_msn_com: so if a subtitle is in use i can’t download it on a another user to? The subtitle downloaded by you is yours, and yours only! Your user must download one as well :frowning:

Thanks again for the reply. Well that’s my problem, I can’t download the same exact subtitle on the other user (see screenshot) it’s checkmarked and i can’t download it. Thank you once again

Please update your server. This bug has already been fixed. [image] Plex Media Server Announcements Plex Media Server 1.14.1.5488 is now available to Plex Pass users in the Beta update channel NEW: (Web) Updated to 3.77.4 (DVR) New DVR scheduler FIXES: (DLNA) DLNA cl…

Thank you OttoKerner and dane22!!

Can't use same subtitles for different users

General Discussions

OttoKerner January 13, 2019, 9:43pm 6

Please update your server. This bug has already been fixed.

1 Like

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Can't use same subtitles for different users

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