Cast and Crew on AppleTV Truncated, Missing Images and Not Selectable

Plex Players
1

Server Version#: 1.32.6.7557
Player Version#: 8.26 (7089)

As of the latest AppleTV player update where Cast & Crew data was added in multiple locations of Movies, the cast photos have all disappeared and are truncated to just the first three cast entries + director/writers. Cast & Crew entries are no longer selectable from the movie detail screen either.

I have discovered only one path to get Cast & Crew to display correctly: If a movie detail screen has a “Related Movies” section, all of the movies within it, when selected, display Cast & Crew normally with images intact. However, with any other path, “More with/by X cast or crew”, collections, all sort filters, etc, Cast & Crew are still broken.

This issue does not appear on the desktop player or for TV entries. It appears specific to Movies with the latest update to the AppleTV player.

2

Check this thread. A fix should be on the way: [IOS] Actress portrait preview not showing

3

Oh, thanks!

Didn’t think to check iOS or whether it had been reported there instead. But, indeed, same issue.

4

Waiting for the fix…

Along with no actor photos/links for Movies, unplayed TV episodes are affected too!

ALL of my Apple devices are borked, iPhone, iPad and 2 AppleTV4K boxes.