Server Version#: 1.41.8.9834
I have a SYNOLOGY NAS server with PLEX server installed on it. I have several local user accounts, and everything works fine. Recently, I experienced an internet outage. My local network continued to function independently. My PLEX server was reachable… but regardless of the local device used (smart TV, smartphone apps, Windows app on PC), it was impossible to switch user accounts without internet access.
It’s extremely frustrating to have access to the PLEX server but be stuck on the kids’ account, which doesn’t have access to all the libraries… Has anyone else experienced this issue, and is there a way to fix it?
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There is no such thing as a local user account with Plex.
All user accounts (even managed ones) live on plex.tv.
Thus if plex.tv is unreachable, you cannot switch user accounts.
The only workaround is to have a client which
- has a fixed local IP address within your home network
- has its IP listed in the server setting “List of IP addresses and networks that are allowed without auth”
(Don’t put your whole local network address range in there. While it is possbile to do so, you’ll also give up any hope of restricting access to unsuitable content for your kids.)
- the client should be not one of the Smart TV Plex clients, because those cannot even start without internet connectivity
this used to be an Non issue before Plex “took full control” of smart tv apps (clients).
The good old one didn’t need internet to play your local media. Which one is temped to belive is the whole point of having a NAS with a media server for the content on the NAS.
thank you for your time and your informations !
