Changed admin password and now admin doesn't have access to the local media server

[ChuckPa]

@rvhaeften

Could you please explain how to Uninstall the package with Keep and “Reinstall the package with the “Plex Claim Token” option”.

On DSM 7,

Package Center
– Remove
– Package menu pops up
– FIRST option is “KEEP”. Use this option (select the radio button)
– NEXT and continue to uninstall.

(the reverse of installing in Package Center)

The DSM 7 claim token procedure is above (what I just wrote)

Also here in the FAQ

Synology FAQ - Questions, Answers, and a few How-To's

FAQ 15: Claiming & Connecting to a troublesome Synology server This FAQ is for those situations where the normal claim process has failed. There are multiple techniques to accomplish this. DSM 7 Uninstall the package with the “Keep” option Reinstall the package , selecting the “Plex Claim Token” option Click “Get Plex Claim Token”. Browser tab will open and display a “claim-xxxxxxx” token string “COPY” the string Return to the installer window PASTE the claim-xxxxx into the small window …

@rvhaeften

If you’re having language difficulties, the DSM 7 package does work in Dutch native language. Change your Synology system language and the package will adjust all dialog appropriately.