Server Version#: Version 4.76.1 Player Version#: N/A As the title explains, I changed the password of my admin account and now I don’t have permission to access the local plex server hosted on my NAS (via a docker container). All I see is the below image. Does anyone know how on earth I give the a…

Same situation here after I changed the admin pass according with the email with security breach received. The difference from vividus101 is that I run the server directly from a Synology NAS, not via container. Error is the same in preference.xml the token appears as null PlexOnlineToken=“”

Same here. Updated my password, tried to access my library and I get the very same error. Running plexmediaserver on Linux VM. Can’t access locally nor via any app or web interface anymore.

I am also having this same issue. I’ve reset my password. The process threw an strange token error but seems to have worked, as I can log in with the new password. I have done the above steps removing the entries from Preference.xml. Logged in, logged out. Remove all devices from my account. I ev…

Same problem, except I am on Qnap nas.

There is a similar method for other hosts: SSH into the machine / get into the container , etc as required. Stop Plex Edit Preferences.xml Carefully remove the following Name="Value" pairs – PlexOnlineName – PlexOnlineToken – PlexOnlineEmail – PlexOnlineHome (if it exists) Save the file Start…

[image] rvhaeften: Could you please explain how to Uninstall the package with Keep and “Reinstall the package with the “Plex Claim Token” option”. On DSM 7, Package Center – Remove – Package menu pops up – FIRST option is “KEEP”. Use this option (select the radio button) – NEXT and con…

Thanks a lot, it worked for me !

This fixed it for me, thank you so much!

Changed admin password and now admin doesn't have access to the local media server

Plex Media Server

rvhaeften August 24, 2022, 7:27am 8

Could you please explain how to Uninstall the package with Keep and “Reinstall the package with the “Plex Claim Token” option”.

Kind regards

Reinier van Haeften

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Changed admin password and now admin doesn't have access to the local media server

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