I moved my video folders to a new location, and through Plex Media Server I’ve been trying to figure out where to find them. Originally I had separate “drives” I created via Windows Explorer: Home, Audio, Photos, and Video2. The Home “drive” had my documents. The Video “drive” had TV Shows, Movies, and Other Videos. I moved all of my audio, photo, and video files into newly created folders under “Home.”
However. it seems Plex Media Server cannot find the folder titled “Home” and therefore I cannot redirect it to my files. What can I do?
You put all your movies under your “Home” folder on the Synology?
That won’t work.
Home is private to your username and not shareable.
You need to create at least one shared folder (even if you don’t share it out on the network) to contain your media.
You do this so you can give user PlexMediaServer permission to read it.
The reason “home” won’t work is because Linux (which DSM uses) is very strict about permissions. Synology won’t let you share your Home directory with anyone else.
Why not create “Media”.
Under there create your Movies, TV Series, Music, etc.
You maintain ownership and grant Plex permission to read only those parts you want.
You can also create separate shared folders for each type (like I do).
Each shared folder matches a Plex library section. It makes it easy for me to remember what is where.
Yes, that’s right. I’m just trying to simplify my setup. I do not want to have multiple drives on Windows Explorer. I’d rather just have one monolithic method for accessing everything.
Is there a way to add an exception or a carve out? It sounds as though what you are saying is that I need to create an additional separate drive on Windows Explorer that houses my video files. Is that right?
You can create one Windows drive “S:” (for “Synology”).
On the Synology, Create a shared folder using your first name.
Under there, create sub-folders plus one named “home”.
You can put everything you want in there, including what you thought about putting in your “Home”. After that, unmap the “Home” share and use it for something else.
I created something similar here, instead creating a shared folder called “Media” and including sub folders for audio, video (Movies, TV Shows, and Other Video as child folders), and photos. I updated the media folder for each of these categories. I also verified plex has read/write access. Further I have two other shared folders, Plex and PlexMediaServer. File search is enabled on each of these.
Finally, I also manually updated the Plex build to the most recent version found in Synology DSM.
However, now none of my media files are showing. Do you have any advice?
Thanks
Edit: To add, when I redirected Plex to add the new folder, the farthest Plex was able to access was “volume1/Media”
I had to manually add “volume1/Media /Videos/Movies”
“Plex” is free for you to use as you wish once you’ve upgraded to DSM 7
“PlexMediaServer” is mine for PMS internal use only. Don’t change permissions or otherwise touch it. PMS has no special privileges on DSM 7 and, because of that, if you break the privileges, you will break PMS.
If you updated PMS to that from Package Center (version 1.21.0.3744),
I need you to further update to current production releases.
1.21.0.3744 was used for the DSM 7 beta only.
It will not work properly with DSM 7 now in production status.
Given you have a “PlexMediaServer” shared folder tells me you have, at one point, installed a version of PMS which was written for production DSM 7 status.
Please let me know the exact version of PMS currently installed. That’s critical.
That partially solved it. Thank you. I did not grant permission for user PlexMediaServer to read files. That’s now corrected.
Plex is now able to read my movies folder and is currently scanning.
However, when I updated TV Shows, Music, and Photos by adding the new folder to my library, I am unable to save. I receive the message, “Your changes could not be saved.”
I enabled my settings to apply to all subfolders. I’m not sure why I’m receiving this error?
