Server Version#: 1.24.3.5033
I have just installed re-installed Plex on my Synology NAS and I have all my movies on “/volume2/Media/Movies” but when I’m trying to add folders I can only see “/volume2/Media/” and none of the sub-folders, I have more sub-folders in the “Media”-folder. Therefor I can’t find any movies. How can I fix this?
I had no problems before
@qwertyz666
With DSM 7, the username changed as did several other important facets. (required changes to make Plex work).
Plex Media Server for Synology DSM 7 - Release
This document is to share changes made with DSM 7 and resolve any unforeseen issues before you attempt migrating to DSM 7 for Plex use
YOU ARE URGED TO READ THIS THREAD COMPLETELY BEFORE PROCEEDING OR ASKING QUESTIONS
DO NOT INSTALL Synology BETA software UNLESS INSTRUCTED.
This thread is a LIVING document. Expect it to change.
Synology’s DiskStation Manager (DSM) has undergone significant changes in version 7.0.
Many of those changes affected …
You must give System Internal User ‘PlexMediaServer’ permission to read your media. (just like with ‘Plex’ but now with ‘PlexMediaServer’)
Control Panel - Shared Folders - EDIT the share containing the media
Permissions tab
Change “Local Users” (upper left) → “System Internal User”
Check the appropriate box for “PlexMediaServer”
Save the changes.
This is for the Plex share and grants full control, which you don’t need for media, but will give you an idea what to look for.
DSM 7 - Set Plex shared folder permissions
IF migration fails with System error: 0, perform these steps
File Station → Right-click the “Plex” shared folder → Properties → Permissions
[Screenshot from 2021-08-25 10-11-30]
If no “PlexMediaServer” user is listed, Click CREATE
[Screenshot from 2021-08-25 10-11-59]
Scroll down the list of normal and system internal users to find PlexMediaServer
[Screenshot from 2021-08-25 10-14-35]
Give all Administration, Read, and Write permis…
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January 7, 2022, 5:33pm
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