Claim Server Nightmare (Synology)

[ChuckPa]

@paul7604

A few days ago, Plex lost my D218 plex server. I looked up the fixes and went through the motions several times before I realized I needed to do the Linux version of instructions for modifying the preferences file. Once I figured that out, I got Plex back online and got to the “claim server” button window in the Settings and NOTHING. I click the button and nothing happens. Click it again and nothing happens. I’m at a total loss of what to do next.

There is no need for all the horrors on DSM 7. The package has built-in claiming capability.

The only thing you must confirm:

1. DNS points to the modem/router and is working
2. The network default gateway is set to your modem router

The procedure is here (with screenshots)

Synology FAQ - Questions, Answers, and How-To's

FAQ 31: Reset / Reclaim PMS on DSM 7 (Not Authorized - Locked Out) Uninstall the app - Use the first radio button (KEEP) option. [Screenshot from 2022-09-27 16-04-18] Reinstall the same SPK version. Select the “Install using Plex Claim Token” button Click the ‘Get Plex Claim Token’ blue hyperlink In the tab which opens, COPY the token it gives you [Screenshot from 2022-09-27 16-07-35] Return to the installation page. You only have 5 minutes. Be prompt. PASTE the t…