Claim server

Server Version#: 1.42.1
Player Version#: plexweb on mac
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

Hello, I have 2 plex media server on 2 NAS QNAP hs 453dx on 2 different adress. 2 librairies connected together twice (for save one time one each server).

I did not succeed to claim server on second server. errors… plexweb on mac to manage them.

2 servers are on Version 1.42.1.10060 but one say : install newer

can say me something about that? I m premium on my account and use it since 7 years, i do not succeed to claim this time.

thank you very much

Check your network settings. Otherwise post a copy of your plex server logs