Collections aren't showing up on Plex on Android TV

I have a collection named “DC Comics” It has media from my regular movie and TV libraries, and also content from the “Kid’s” movie and TV libraries. The preplay screen shows the content from all libraries, each with within it’s own subsection. So, there are 4 “Collections” shown at the bottom of the pre-play. But that’s how it works in Plex Web as well.

EDIT: Actually, a little experimenting, and it’s not consistent. Sometimes just 1 collection, sometimes 2, and sometimes more.

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It is even more crazy.
I just found a collection which works as expected.
So same library, just different collections. These collections have the same ‘visibility’ preference.

Movies in one collection behave as expected, movies in the other don’t.
And I don’t see a difference. Both have only movies from this one library in them.

It appears to be connected to the soundtracks.
(Don’t ask me why)
if the movie has soundtrack info, the collection shows. If it doesn’t, the collection is also missing.

Could you all verify this theory (please do compare with the web app)?

I see that all the time.

Sometimes I’ll see the Shows, sometimes the Movies, or both, or none.

Not sure what you mean by that.

Soundtrack from Tunefind:

Gotcha… well I can tell you there is none of that in any of my stuff - if that helps the data point.

As long as the lowest common denominator (none) isn’t the fix, it looks like the there’s a little bit of work needs to be done to make it work

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See my previous screenshot.

I know, that is why I said should, and not is. :slight_smile:

UNO is supposed to be the great unifier, but obviously there is still much work to be done among the varying devices.

UNO on Roku is, or should be, the flagship. There are bugs, like this one, that seem to migrate, so perhaps a common point of failure exists. And can be annihilated.

This thread is about Android. Please stick to the topic.

Got a Firetv that does the same thing.

Must be Nationwide.

Can you confirm my findings?
Do you have any movies which both

  • are in a collection
  • have soundtrack info from Tunefind

And if so, do they behave as expected on Android TV in regards to the visibility of the Collections on the preplay page?

In the properties of your movie library.
‘Edit’ it, then go to the ‘Advanced’ tab.

image

are you using an old PMS version ?

are you using @ Plex Web ?

Are you using the hosted web app? https://app.plex.tv

weird, the related plex music tracks have been out for several months now

Do you have Tidal disabled in your account?

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