Configuration stalls on MyCloud

Server Version#:MyCloudHome
Player Version#:Plex
On clicking the link to configure while logged on WD MyCloud via WD MyCloud website the browser points to the below link with a blank screen. All I get is a Plex folder created in My Cloud that I can copy files into but not access vis the Plex player on my devices. Any thoughts?

Plex configuration : https://prod-afc067390789579.wdckeystone.com/8d11e54f-067e-4717-bbdb-e04a2dcd8282/sdk/v1/apps/com.plexapp.mediaserver.smb/proxy/?redirect-ip=https://prod-afc067390789579.wdckeystone.com/8d11e54f-067e-4717-bbdb-e04a2dcd8282/sdk/v1/apps/com.plexapp.mediaserver.smb/proxy/&access_token=eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCIsImtpZCI6IlFUQkdPVFJCUWtJd01EQkNPRVE1UWpoQk5FSTBNRFl6T1RZMU5rUTJNRGs1TkVZNE5FSTVOUSJ9.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.5BsZBs0JvbNqd0l_W0GpOrnQEXpGuzxvTEnYShPV142AirJ1Ked_jmJnrrSSs1840zCsYQuY-wcdLVfqV0s5sDkSqRHzg9ymxteCIW7zLrHs42UJkez-v30GWZod4Qf4XOQ-bqi3D8ClbuwdQqDkxMp3Rj_bmCVG8ZnsbefJRELRhlgnVOs2SY132Lr3QnyLiJM3-uYdfIfovAWxTz4-_qp0ICYySIH0Xlmh_hPSGHWGgMCKGghDOxEsqCuGPc2lD4ZmvJGLnmB0aLdwg_ZguMBqnyxzw5mezSl9PEvHO6Ms4XXHkHrRufjNE1_LsP4s5XoA6PiWGCecLRzMRHeydQ

Not sure about that link – seems to be linked to some WD access management / remote connectivity(?).

Try opening your server using the MyCloud’s local IP address, e.g. http://[MyCloud IP address]:32400/web

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