Content from shared library

I have setup everything to share a library with someone. The server is accessible from the internet. I have invited someone and share a library which has content in it.
The invitation I send has been accepted by the receiving party.

Now from the invited user the library isn’t visible, how do I make the library visible there?

Is your server reachable from outside of your home network? That’s the first prerequsite.
You should verify that yourself, before inviting other people.

The invited user has to accept your invitation, by going to https://app.plex.tv/desktop/#!/profile and clicking on the “Requests” button.
No, you can’t do that for the user.

https://support.plex.tv/articles/categories/features/remote-access-server-sharing/

Thank you for your fast response.

Yes, my server is reachable from the outside. I have send an invitation and the other person has accepted my invitation.

How would the libary show up in plex for the invited person?

By the way, I have the account credentials of that person (family) and test it with plex web. to directly see the effect.

I recommend you to use an “incognito”/“private” web browser tab to test this.

Switch the left side bar into the “More…” mode.
Then you should see all servers of the user and all servers which are shared with him/her.
You can then “pin” all those libraries which shall be immediately accessible whenever the Plex client is opened.

https://support.plex.tv/articles/customizing-the-mobile-apps-2/
https://support.plex.tv/articles/customizing-the-apps/
https://support.plex.tv/articles/customizing-plex-web/

P.S. the user has to use a real “Plex client”. A generic DLNA-compatible player software like it is available on most TV devices won’t work for remote access.

Thanks for your assistance. I got it working now. I had the second account in my Edge browser, my primary account in Chrome. But in Edge the “More…” option you mentioned isn’t there.

I have opened an incognito tab in Chrome, logged in with the second account and the “More…” option showed up. It has my server listed and I pinned it now.

I’ll get in touch with the person of the second account, he has a Philips OLED TV. It look liked the full Plex client, but I’ll let him check now.

Thanks again!

That doesn’t sound right. Make sure there aren’t any 3rd-party browser add-ins activated.

Also, if you use a web browser regularly, you should tell it to not delete the cookies of the domain plex.tv when closed.

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