Have u checked file properties of download file to see it is showing ‘digital signatures’ tab ?
If one not shown with plex inc certificate means incomplete download
Have u checked file properties of download file to see it is showing 'digital signatures' tab ?
If one not shown with plex inc certificate means incomplete download.
???
Am I losing it?, you do mean properties of the downloaded .exe ?, I'm not even showing that tab....I've downloaded this !@@!hing WAY to many times. Is it possible that the code is bad on this download...??
Switch browsers . IE 11 is better on dealing with the plex download servers.
No tab means incomplete download
Thanks for the quick reply sa2000 - is there a certain part of this huge file to focus on? Guessing we do not post a 16mb file here...
Edit*** It was a issue with the Plex program needing windows firewall running.. I had to temporarily turn of my firewall in Symantec Endpoint Corporate and start the Windows Firewall service in services.msc manually.. Once installed I stopped windows firewall services and fixed Symantec back to doing its job.. Guessing this was an oversight? I have quite a few other programs that are server related that get updated and I never have to jump through these hoops to do a simple install/upgrade.. anyway.. I am on the latest and greatest for now...
I see this is a bug that has not been fixed.. surely I am not the only one who has to do this for every update.. quite frustrating..
New user, fresh install on Windows 8 64 bit. Received the message "A problem has been detected with a core component of Plex Media Server" immediately upon launch. Not a very encouraging start!
Logs attached. There are another 12 in a folder called 'PMS plugin logs'...
Plex DLNA Server Neptune.log (27.4 KB)Plex DLNA Server.log (918 Bytes)Plex Media Server.log (226 KB)
New user, fresh install on Windows 8 64 bit. Received the message "A problem has been detected with a core component of Plex Media Server" immediately upon launch. Not a very encouraging start!
Logs attached. There are another 12 in a folder called 'PMS plugin logs'...
Plex DLNA Server Neptune.log
Normally these type of errors are fixed by just doing this: Resetting System and Framework Bundles
If this does not resolve then one can investigate logs in detail
And maybe one day the root cause for these issues that happen on installs and upgrades will be found and fixed.
Normally these type of errors are fixed by just doing this: Resetting System and Framework Bundles
If this does not resolve then one can investigate logs in detail
And maybe one day the root cause for these issues that happen on installs and upgrades will be found and fixed.
It had a think about it before coming back with the same error message. I disabled any firefox plugins that I thought could be interfering with it, not sure what else I can try...
Thanks for the reply though.
It had a think about it before coming back with the same error message. I disabled any firefox plugins that I thought could be interfering with it, not sure what else I can try...
Thanks for the reply though.
if the problem persists after going through the Resetting System & Framework bundles, please get fresh logs as before and also include com.plexapp.system.log which is in the PMS Plugin Logs subfolder under Logs folder
It could be security software, use of Proxy software that interfere with the update/install - or some inherent issue within the Plex Media Server auto update to plugins process that results in corrupt bundles or errors
I tried everything.... None of the tips on this thread or the others I checked worked.
On a hunch I went ahead and tried a download from cnet - IT WORKED! The install went like a charm. When I signed in to Plex the server updated and I was able to download and install the other software. Every thing went well, my media was cataloged and I was able to cast to my tablet and my chromecast just the way I thought I should.
I went ahead and got a lifetime subscription.
I believe that there is a problem with the download on the Plex website. After messing with it AND my computer for two days I restored my system to a point just before my attempts with Plex and downloaded the Plex server from cnet. If anyone feeles like giving up, try that first!
Hoping that I didn't waste my money and wishing I hadn't wasted my time......
Metako-a-o-yasin
Scritterz
if the problem persists after going through the Resetting System & Framework bundles, please get fresh logs as before and also include com.plexapp.system.log which is in the PMS Plugin Logs subfolder under Logs folder
It could be security software, use of Proxy software that interfere with the update/install - or some inherent issue within the Plex Media Server auto update to plugins process that results in corrupt bundles or errors
Thought I should come back and thank you for your help, and report that after your prescribed reset and restarting the server I am up and running flawlessly. Tip for other newbies: you must use chrome in order to chromecast (google's fault not Plex's), and switching browsers is a little fiddly with plex (deleting a firefox app in my settings was the only way to get the server to appear when logging in on chrome).
Hi,
I´m having a problem running the plex. Whe it started it said it had a log problem. That I should post it to the forums, I guess in this thread (it wasn´t specific about it). I´m using the latest version, I just downloaded it. Please help, I bought plex quite some time ago, but it was very problematic trying to install it and set up, so I just stopped. Now I´m trying again. Thank you
Hi,
I´m having a problem running the plex. Whe it started it said it had a log problem. That I should post it to the forums, I guess in this thread (it wasn´t specific about it). I´m using the latest version, I just downloaded it. Please help, I bought plex quite some time ago, but it was very problematic trying to install it and set up, so I just stopped. Now I´m trying again. Thank you
This might be the issue that gets encountered by lots of users after an install or an upgrade which is the failure to establish the system and framework bundles correctly and there is often the need to Reset the System and Framework Bundles after upgrades/installs
Or May be there is an issue with having foreign extended characters in the folder paths used or permissions - I am not sure.
Jun 24, 2014 11:05:18:609 [2700] WARN - WARNING: Couldn't create directory C:\Documents and Settings\Pc\Configuración local\Datos de programa\Plex Media Server\
Jun 24, 2014 11:05:18:609 [2700] WARN - WARNING: Couldn't create directory C:\Documents and Settings\Pc\Configuración local\Datos de programa\Plex Media Server\Crash Reports
....
Jun 24, 2014 11:05:19:250 [2700] WARN - WARNING: Couldn't create directory C:\Documents and Settings\Pc\Configuración local\Datos de programa\Plex Media Server\Plug-ins/SiteConfigurations.bundle/Contents/Resources
....
Jun 24, 2014 11:05:19:890 [2700] WARN - WARNING: Couldn't create directory C:\Documents and Settings\Pc\Configuración local\Datos de programa\Plex Media Server\Logs\PMS Plugin Logs\
Do these folders exist now? Can you tell when they were created ? before or after these logged messages?
There are also some non printable characters in this logged message:
Jun 24, 2014 11:06:25:937 [2572] ERROR - handle_stream_read error 995 La operacixF3n de E/S se ha anulado debido a una salida de subproceso o a una peticixF3n de aplicacixF3n
But it might not be an issue itself but a process exited causing this error - the next step logged after that was for Accepting the End User Licence Agreement.
What actually happens now if you load a browser and go to localhost:32400/web
Does it load Plex/Web ?
Does it go to the setup.html page?
If this folder did get created in the end, does it have any log files? Could you zip the folder and upload
C:\Documents and Settings\Pc\Configuración local\Datos de programa\Plex Media Server\Logs\PMS Plugin Logs\
If the folder did not get created could you check permissions on parent folder that exists
I´ve restarted everything and it seems to be working. I´m setting up my library. Thank you very much, :D
I am trying to install Plex Media Server 9.912.0 on Win7 32bit and get error 0x80004005 - unspecified error.
here is the log:
[0178:0EDC][2014-06-26T20:14:05]i001: Burn v3.7.1224.0, Windows v6.1 (Build 7600: Service Pack 0), path: E:\downloads\plex\windows\Plex-Media-Server-0.9.912.504-3e7f93c-en-US.exe, cmdline: '-burn.unelevated BurnPipe.{E8C121E5-6701-4445-8026-2BF3DBC6DE36} {0DAE0766-C703-4B75-BE47-B3F6D7AA4525} 748'
[0178:0EDC][2014-06-26T20:14:05]i000: Initializing string variable 'InstallFolder' to value '[ProgramFilesFolder]Plex\Plex Media Server'
[0178:0EDC][2014-06-26T20:14:05]i000: Initializing string variable 'LaunchTarget' to value '[InstallFolder]\Plex Media Server.exe'
[0178:0EDC][2014-06-26T20:14:05]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\user\AppData\Local\Temp\Plex Media Server_20140626201405.log'
[0178:0EDC][2014-06-26T20:14:05]i000: Setting string variable 'WixBundleOriginalSource' to value 'E:\downloads\plex\windows\Plex-Media-Server-0.9.912.504-3e7f93c-en-US.exe'
[0178:0EDC][2014-06-26T20:14:05]i052: Condition '((VersionNT >= v5.1) AND (ServicePackLevel >= 3)) OR ((VersionNT >= v5.2) AND (ServicePackLevel >= 2)) OR (VersionNT >= v6.0)' evaluates to true.
[0178:0EDC][2014-06-26T20:14:05]i000: Setting string variable 'WixBundleName' to value 'Plex Media Server'
[0178:0EDC][2014-06-26T20:14:06]i100: Detect begin, 1 packages
[0178:0EDC][2014-06-26T20:14:06]i101: Detected package: pms, state: Absent, cached: None
[0178:0EDC][2014-06-26T20:14:06]i199: Detect complete, result: 0x0
[0178:0EDC][2014-06-26T20:14:36]i200: Plan begin, 1 packages, action: Install
[0178:0EDC][2014-06-26T20:14:36]i000: Setting string variable 'WixBundleRollbackLog_pms' to value 'C:\Users\user\AppData\Local\Temp\Plex Media Server_20140626201405_0_pms_rollback.log'
[0178:0EDC][2014-06-26T20:14:36]i000: Setting string variable 'WixBundleLog_pms' to value 'C:\Users\user\AppData\Local\Temp\Plex Media Server_20140626201405_0_pms.log'
[0178:0EDC][2014-06-26T20:14:36]i201: Planned package: pms, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[0178:0EDC][2014-06-26T20:14:36]i299: Plan complete, result: 0x0
[0178:0EDC][2014-06-26T20:14:36]i300: Apply begin
[02EC:09B0][2014-06-26T20:14:36]i360: Creating a system restore point.
[02EC:09B0][2014-06-26T20:14:51]i361: Created a system restore point.
[02EC:09B0][2014-06-26T20:14:51]i000: Caching bundle from: 'C:\Users\user\AppData\Local\Temp\{320e1eaa-7462-4b47-af2c-1539ff68bfa5}\.be\pms.exe' to: 'C:\ProgramData\Package Cache\{320e1eaa-7462-4b47-af2c-1539ff68bfa5}\pms.exe'
[02EC:09B0][2014-06-26T20:14:51]i320: Registering bundle dependency provider: {320e1eaa-7462-4b47-af2c-1539ff68bfa5}, version: 0.9.912.0
[0178:1F14][2014-06-26T20:14:51]e000: Error 0x80004005: Failed to extract all files from container.
[0178:0878][2014-06-26T20:14:51]e000: Error 0x80004005: Faild to begin and wait for operation.
[0178:0878][2014-06-26T20:14:51]e000: Error 0x80004005: Failed to extract payload: a0 from container: WixAttachedContainer
[0178:0878][2014-06-26T20:14:51]e312: Failed to extract payloads from container: WixAttachedContainer to working path: E:\downloads\plex\windows\Plex-Media-Server-0.9.912.504-3e7f93c-en-US.exe, error: 0x80004005.
[0178:0EDC][2014-06-26T20:14:51]e000: Error 0x80004005: Failed while caching, aborting execution.
[02EC:09B0][2014-06-26T20:14:51]i330: Removed bundle dependency provider: {320e1eaa-7462-4b47-af2c-1539ff68bfa5}
[02EC:09B0][2014-06-26T20:14:51]i352: Removing cached bundle: {320e1eaa-7462-4b47-af2c-1539ff68bfa5}, from path: C:\ProgramData\Package Cache\{320e1eaa-7462-4b47-af2c-1539ff68bfa5}\
[0178:0EDC][2014-06-26T20:14:52]i399: Apply complete, result: 0x80004005, restart: None, ba requested restart: No
Any insights?
I am looking forward to your replies
Thomas
I am trying to install Plex Media Server 9.912.0 on Win7 32bit and get error 0x80004005 - unspecified error.
[02EC:09B0][2014-06-26T20:14:51]i320: Registering bundle dependency provider: {320e1eaa-7462-4b47-af2c-1539ff68bfa5}, version: 0.9.912.0
[0178:1F14][2014-06-26T20:14:51]e000: Error 0x80004005: Failed to extract all files from container.[0178:0878][2014-06-26T20:14:51]e000: Error 0x80004005: Faild to begin and wait for operation.[0178:0878][2014-06-26T20:14:51]e000: Error 0x80004005: Failed to extract payload: a0 from container: WixAttachedContainer[0178:0878][2014-06-26T20:14:51]e312: Failed to extract payloads from container: WixAttachedContainer to working path: E:\downloads\plex\windows\Plex-Media-Server-0.9.912.504-3e7f93c-en-US.exe, error: 0x80004005.[0178:0EDC][2014-06-26T20:14:51]e000: Error 0x80004005: Failed while caching, aborting execution.[02EC:09B0][2014-06-26T20:14:51]i330: Removed bundle dependency provider: {320e1eaa-7462-4b47-af2c-1539ff68bfa5}[02EC:09B0][2014-06-26T20:14:51]i352: Removing cached bundle: {320e1eaa-7462-4b47-af2c-1539ff68bfa5}, from path: C:\ProgramData\Package Cache\{320e1eaa-7462-4b47-af2c-1539ff68bfa5}\[0178:0EDC][2014-06-26T20:14:52]i399: Apply complete, result: 0x80004005, restart: None, ba requested restart: NoAny insights?I am looking forward to your repliesThomas
Have you checked if the download file is complete? Right Click / Properties / 'Digital Signatures' tab showing with entry for Plex Inc?
If it is complete, there may be anti virus security product blocking install
Did you run as adminstrator? Right click / 'Run As Adminstrator
Thanks for your reply
I downloaded all versions available fro Plex download page ( 09.818 - 09.912) . Using different browsers for download resulted in the same installation error.
AV is disabled.
The digital signature is present however has the attribute in ALL downloads "This signature is not valid".
Why would the signature of all downloads be not valid?
Thomas
Thanks for your reply
I downloaded all versions available fro Plex download page ( 09.818 - 09.912) . Using different browsers for download resulted in the same installation error.
AV is disabled.
The digital signature is present however has the attribute in ALL downloads "This signature is not valid".
Why would the signature of all downloads be not valid?
Thomas
Where do you see signature not valid?
File properties on the download file (right click on file Plex-Media-Server-0.9.912.504-3e7f93c-en-US.exe and select Properties) needs to show a Digital Signatures tab
In there a box should be present named: Signatures List
Inside the box there would be an entry for Plex Inc with timestamp displayed next to Plex Inc as 17 June 2014 00:46:14
The file size should be 58.3Mb
If this is not what you are seeing, have you tried the download from plex.tv/downloads using IE11?
I have tried to install plex on my laptop numerous times and every time it seems to install fine. unfortunately all I ever get is the page that says queue and on left stde says I have no media server installed and download one and it will appear here? guess im a noob to all this but video and all instructions make it seem way too easy. help?
I have tried to install plex on my laptop numerous times and every time it seems to install fine. unfortunately all I ever get is the page that says queue and on left stde says I have no media server installed and download one and it will appear here? guess im a noob to all this but video and all instructions make it seem way too easy. help?
Does the setup get to the point on launch to allow you to create Library Media Sections ?
What does loading this url in browser show?
localhost:32400/web
Does the url change to include the word setup?
Things to try
Changing default browser and going through repair install (through control panel / programs)
i just downloaded the plex media server setup and now when i try to install it it asks me to find and open pms.exe.
where do i find this file?
the error is 0x80004005
here is my log file
5C:0750][2014-07-19T00:05:16]i001: Burn v3.7.1224.0, Windows v6.1 (Build 7600: Service Pack 0), path: C:\Users\Lenovo\Downloads\Plex-Media-Server-0.9.912.504-3e7f93c-en-US.exe, cmdline: '-burn.unelevated BurnPipe.{F9944534-27DB-460F-BCFD-F619392FEBAC} {AFEE8411-1723-4835-B6C6-5A84E4BEBB25} 7688'
[0D5C:0750][2014-07-19T00:05:16]i000: Initializing string variable 'InstallFolder' to value '[ProgramFilesFolder]Plex\Plex Media Server'
[0D5C:0750][2014-07-19T00:05:16]i000: Initializing string variable 'LaunchTarget' to value '[InstallFolder]\Plex Media Server.exe'
[0D5C:0750][2014-07-19T00:05:16]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Lenovo\AppData\Local\Temp\Plex Media Server_20140719000516.log'
[0D5C:0750][2014-07-19T00:05:16]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Lenovo\Downloads\Plex-Media-Server-0.9.912.504-3e7f93c-en-US.exe'
[0D5C:0750][2014-07-19T00:05:16]i052: Condition '((VersionNT >= v5.1) AND (ServicePackLevel >= 3)) OR ((VersionNT >= v5.2) AND (ServicePackLevel >= 2)) OR (VersionNT >= v6.0)' evaluates to true.
[0D5C:0750][2014-07-19T00:05:16]i000: Setting string variable 'WixBundleName' to value 'Plex Media Server'
[0D5C:0750][2014-07-19T00:05:16]i100: Detect begin, 1 packages
[0D5C:0750][2014-07-19T00:05:16]i101: Detected package: pms, state: Absent, cached: None
[0D5C:0750][2014-07-19T00:05:16]i199: Detect complete, result: 0x0
[0D5C:0750][2014-07-19T00:05:17]i200: Plan begin, 1 packages, action: Install
[0D5C:0750][2014-07-19T00:05:17]i000: Setting string variable 'WixBundleRollbackLog_pms' to value 'C:\Users\Lenovo\AppData\Local\Temp\Plex Media Server_20140719000516_0_pms_rollback.log'
[0D5C:0750][2014-07-19T00:05:17]i000: Setting string variable 'WixBundleLog_pms' to value 'C:\Users\Lenovo\AppData\Local\Temp\Plex Media Server_20140719000516_0_pms.log'
[0D5C:0750][2014-07-19T00:05:17]i201: Planned package: pms, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[0D5C:0750][2014-07-19T00:05:17]i299: Plan complete, result: 0x0
[0D5C:0750][2014-07-19T00:05:17]i300: Apply begin
[1E08:0E28][2014-07-19T00:05:18]i360: Creating a system restore point.
[1E08:0E28][2014-07-19T00:05:22]i361: Created a system restore point.
[1E08:0E28][2014-07-19T00:05:22]i000: Caching bundle from: 'C:\Users\Lenovo\AppData\Local\Temp\{320e1eaa-7462-4b47-af2c-1539ff68bfa5}\.be\pms.exe' to: 'C:\ProgramData\Package Cache\{320e1eaa-7462-4b47-af2c-1539ff68bfa5}\pms.exe'
[1E08:0E28][2014-07-19T00:05:22]i320: Registering bundle dependency provider: {320e1eaa-7462-4b47-af2c-1539ff68bfa5}, version: 0.9.912.0
[0D5C:1C54][2014-07-19T00:05:22]w341: Prompt for source of container: WixAttachedContainer, path: C:\Users\Lenovo\Downloads\pms.exe
[0D5C:1C54][2014-07-19T00:07:23]i336: Acquiring container: WixAttachedContainer, copy from: C:\Users\Lenovo\AppData\Local\Temp\pms.log
[0D5C:06D0][2014-07-19T00:07:23]e000: Error 0x80004005: Failed to extract all files from container.
[0D5C:1C54][2014-07-19T00:07:23]e000: Error 0x80004005: Failed to wait for operation complete.
[0D5C:1C54][2014-07-19T00:07:23]e000: Error 0x80004005: Failed to open container.
[0D5C:1C54][2014-07-19T00:07:23]e000: Error 0x80004005: Failed to open container: WixAttachedContainer.
[0D5C:1C54][2014-07-19T00:07:23]e312: Failed to extract payloads from container: WixAttachedContainer to working path: C:\Users\Lenovo\AppData\Local\Temp\{320e1eaa-7462-4b47-af2c-1539ff68bfa5}\EDA9455328E0902AD9D489D38F2C4AA452ECB437, error: 0x80004005.
[0D5C:0750][2014-07-19T00:07:23]e000: Error 0x80004005: Failed while caching, aborting execution.
[1E08:0E28][2014-07-19T00:07:23]i330: Removed bundle dependency provider: {320e1eaa-7462-4b47-af2c-1539ff68bfa5}
[1E08:0E28][2014-07-19T00:07:23]i352: Removing cached bundle: {320e1eaa-7462-4b47-af2c-1539ff68bfa5}, from path: C:\ProgramData\Package Cache\{320e1eaa-7462-4b47-af2c-1539ff68bfa5}\
[0D5C:0750][2014-07-19T00:07:23]i399: Apply complete, result: 0x80004005, restart: None, ba requested restart: No
