Different media depending on whether I go direct or through plex.tv

So if I go to the plex site (https://www.plex.tv), and log in, I see an old (cached ?) version of the media on my server - like 6 months old. There are 110 movies listed, not 243, for example. Similar story for live-tv.

If I go to my server directly (http://lyonesse.gornall.net:32400/web/) I can see all the up-to-date information, everything seems to be fine.

And if I then go to the plex site and log in there again, now it’s all fine as well. Is this expected ?

plex.tv is only a DNS broker.
If you’re seeing different results, it’s because you’re not on the same server.

A-ha!

It looks as though plex.tv thinks my account ought to redirect to the old server (from, you guessed it, several months ago). I can’t see how to change that, but I’ve just done a ‘systemctl disable plexmediaserver’ on the machine.

Does plex phone home or something ? That would make some sense of the ‘now it doesn’t work, now it does’ above…

Both servers are maintained by UUID.

Plex/Web, however, shows you the Friendly Name.

If both have the same friendly name, the overloaded name causes what you see.

Well, since I followed your ‘swoopy’ procedure for duplicating the server, it’s possible they even have the same UUID.

To be honest, I didn’t even realise the old machine was still running the server, so hopefully disabling that and just using the new one will prevent it from being an issue in the future :slight_smile:

If you use my procedure to clone the server, they will indeed have the same UUID & Friendly Name. That’s its purpose – to make a mirror copy backup.

Right - I suspected as much :slight_smile:

So, assuming that one of them is now permanently disabled (which, as I said above, I thought was already the case), can I assume I ought not see this again ? Or will Plex/Web still get confused from time to time ?

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