The answer for the one you provided the XML for is relatively easy…
Using different agents for matching:
This is the GUID of the movie object with reviews:
guid=“com.plexapp.agents.themoviedb://1893?lang=en”
This is the GUID of the same object after manually rematch (without reviews):
guid=“com.plexapp.agents.imdb://tt0120915?lang=en”
As you can see, the movie got matched by Plex using the TheMovieDB agent (and therefore, got reviews). Refreshing meta data for that object always uses the same agent that was used to match it before - therefore: no disappearance of reviews.
When you manually rematched the movie obect using the Plex movie agent (legacy), my supportive scanner comes into use.
Refreshing that object will always use the same agent and therefore, reviews stay gone.
Its nice of you to come up with workarounds and such, but what is needed is a “real” fix. Which is a tickbox called “disable reviews” in the Plex GUI. Created by Plex.
Same here and its more useless if you don’t speak english.
Most stupid thing is that you have to scroll down if you wanna check if the Movie is in a Collection, at least they could to this below the Collections.
And for sure, not give users who pay the Pass also such stupid Advertisements.
Here’s a quote from another thread (Roku experimental new UI) with news regarding reviews… The project mentioned is that experimental Roku UI, so cross fingers that it will one day be allowed by Plex to disable those reviews.
I can’t believe that we still can’t disable the reviews. Especially now that the new Plex Scanner is released and promoted.
Why are you ignoring your paying users Plex!!! I hate the rotten tomatoes all over my carefully organized library of favorite movies. Why should I care what rotten tomatoes critics think.
Has anybody mentioned the TV and episode reviews that show up? Those are even worse because half the time, only one idiot has gone through and reviewed all the episodes so it’s just like … one random user crapping on all the shows I like.
Why do I care that some random person rated the first episode of Wellington Paranormal 60%? And this person isn’t a critic or a reviewer, just a rando. I just don’t get how this provides value.
Can you please send me - or post here - the XML object of that movie?
I am not experiencing this kind of behavior. See a couple of posts above on how to achieve this if you don’t know what I am talking about…
@tikilab
I now understand better what you are comparing. You compare two completely different agents, with the legacy agent having my supporting agent added.
So what you are experiencing is that Plex legacy agent is not giving you actor images (the actors are there).
I am pretty sure that once you completely configure the legacy agent, then you will also get good content results.
My supportive agent has nothing to do with images not appearing. Plex new movie agent gives you a larger number of actors than the legacy one and a whole lot more of extras.
As soon as I have access to my own Plex Media server again (the week before christmas, hopefully), I will check if my Plex legacy agent gives me more details on extras and actors than yours. But I know for sure, that I do get actor images.
Oh yes, I’m sorry for being confusing, we were talking about two different things. I was saying it’s unfortunate that, because of Plex’s management decisions, in order to get rid of the (bad) reviews, we can’t get the (good) new extras.
Jan 1, 2022. Still nothing from Plex on this feature? If we can’t have the option to remove Reviews can we at least have them moved to be below the Extras?
