Sorry if this question has been asked a million times, but I couldn’t find any posts that seemed to solve my exact issue. I have all the seasons of Doctor Who (2005) and all of them are labeled in Plex correctly except Season 7. For some reason that season does not identify episodes correct. I’ve checked thetvdb.com and verified that my episodes are labeled and numbered correctly, but somehow it’s still picking up weird names for some of the episodes that don’t even exist in that show. For example:
Doctor Who 2005 S07E01 Asylum of the Daleks.mkv
Gets labeled as:
Name: “Trailer”
Description: 1 Blue Box, 1 New Companion, 8 Amazing Adventures
I’ve verified that the XML for that episode shows the right series ID (78804), but I’m not sure what else to do.
Any ideas?
I attached the XML for that episode, but this happens with a couple of others in that season as well. This is happening on the Plex Media Server 1.8.0.4109 on the Synology NAS.
You need parenthesize the year in these cases where Series duplicated.
[chuck@lizum Doctor Who (2005).102]$ cd Season\ 07
[chuck@lizum Season 07.103]$ ll
total 40705736
drwxr-xr-x. 2 chuck users 4096 Jul 17 19:05 ./
drwxr-xr-x. 13 chuck users 4096 Jul 17 22:56 ../
-rw-r--r--. 1 chuck users 3404283358 Jun 23 14:44 Doctor Who (2005).S07E01.Asylum of the Daleks.mkv
-rw-r--r--. 1 chuck users 2346826411 Jun 23 14:44 Doctor Who (2005).S07E02.Dinosaurs on a Spaceship.mkv
-rw-r--r--. 1 chuck users 2346797667 Jun 23 14:44 Doctor Who (2005).S07E03.A Town Called Mercy.mkv
-rw-r--r--. 1 chuck users 2347254837 Jun 23 14:44 Doctor Who (2005).S07E04.The Power of Three.mkv
-rw-r--r--. 1 chuck users 3088777936 Jun 23 14:44 Doctor Who (2005).S07E05.The Angels Take Manhattan.mkv
-rw-r--r--. 1 chuck users 3518864192 Jun 23 14:44 Doctor Who (2005).S07E06.The Bells of St John.mkv
-rw-r--r--. 1 chuck users 3518262996 Jun 23 14:44 Doctor Who (2005).S07E07.The Rings of Akhaten.mkv
-rw-r--r--. 1 chuck users 3518867136 Jun 23 14:44 Doctor Who (2005).S07E08.Cold War.mkv
-rw-r--r--. 1 chuck users 3518401909 Jul 6 04:42 Doctor Who (2005).S07E09.Hide.mkv
-rw-r--r--. 1 chuck users 3518739048 Jul 6 05:01 Doctor Who (2005).S07E10.Journey to the Centre of the TARDIS.mkv
-rw-r--r--. 1 chuck users 3517311271 Jul 6 05:19 Doctor Who (2005).S07E11.The Crimson Horror.mkv
-rw-r--r--. 1 chuck users 3519688889 Jul 6 06:09 Doctor Who (2005).S07E12.Nightmare in Silver.mkv
-rw-r--r--. 1 chuck users 3518510622 Jul 6 06:27 Doctor Who (2005).S07E13.The Name of the Doctor.mkv
[chuck@lizum Season 07.104]$
It’s weird that it would need that in parentheses since none of the other seasons have it like that and they are identified correctly. Anyway I renamed them exactly as you have them and it’s still misidentifying them as before. Again it is correctly identifying them as Doctor Who (2005) as the show id matches the tvdb entry and it correctly identifies them as season 7 of that show (all the episodes show up under Doctor Who (2005) Season 7), it’s just that the names and descriptions don’t all match. Any other suggestions as to what might be going on?
Regarding the (2005), when a series name is reused we need to add parenthesis for unique identification. Prime example “The Flash” and 'The Flash (2014)". The first refers to the original (1996). If you have both on your machine, the 1996 series is best disambiguated by adding (1996) to it
Was there a DVD order versus an AirDate order for Doctor Who? You might be seeing that. AirDate versus DVD order was seen with FireFly. There is a specific agent for dealing with DVD order (since they love to change the sequences so much). The tough part is figuring out who’s correct.
I checked and everything is fine with air order and the episode numbering. At any rate I was getting frustrated and randomly clicked “Fix Match” at the top level of Doctor Who (2005) and selected the same “Doctor Who 2005” and it rescanned and managed to fix Season 7! Turns out the naming was sufficient for it to identify everything in its current state. Hopefully all of the other seasons are still ok
I’m not sure if there was some stale data somewhere in there that was causing issues but that looks like it fixed my issue!
What exactly does “Fix Match” do under the hood? Flush the series metadata and rescan and download new metadata?
Mike,
“Fix Match” erases the current association with whatever TMDB/TVDB source was identified and then, using the names & any embedded metadata, searches again. Before making an automatic assignment, it presents you with the choices for you to make the final selection.
