Does not work

Hi all

I have a xbox one and plex media server

I can browse the media server categories and select something to play. After that I am greeted with an infinite black screen. It doesn’t play or do anything really. The xbox doesn’t crash as I can press b to go back.

I done some looking around and I cannot see a xbox one profile in my profile folder. Could this be a cause

Thanks

Zain

Did you have a custom Xbox One.xml profile before?

If yes delete this.

And then do a repair installation of the latest Plex Media server.

I have the exact same issue, where can I delete the xml file?

For me (Windows 7) it could either be in

C:\Program Files (x86)\Plex\Plex Media Server\Resources\Profiles

or

C:\Users\Username\AppData\Local\Plex Media Server\Profiles

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