Download-Function: Client deletes and redownloads the Tracks

Server Version#: 1.24.0.4930
Player Version#: 7.21.1
PlexDebugInfo-7.21.1-796 (2021-08-16 10.14.42 +0200).zip (6.2 MB)

Hello together,

I have the following issue:

Artist: “Die drei ???” with 229 Albums.
Autodownload function active for this artist.
Every album track is converted as AAC with 265kb/s bitrate.

After several time my client on iOS starts to redownload several of the albums again:

Here an example from the logs based on Album ‘101 - und das Hexen-Handy’

Yesterday: match on the library:
Aug 15, 2021 10:42:07.517 [0x16eb77000] DEBUG - Subscription: We found a match in the library for ‘101 - und das Hexen-Handy’

Today: missing match:
Aug 16, 2021 10:14:35.211 [0x16f68f000] DEBUG - Subscription: No match in the library for ‘101 - und das Hexen-Handy’, grabbing.

The Client then starts to redownload the Album. Today for over 100 albums from this Artist
And everything was already on the phone which is very strange.

I have already delete and reinstall the client on my phone. Also a server-restart.
No improvements :-/

There are also no changes on the album tracks since April this year.
But after several days this “issue” comes back.

Any ideas?

PS: Thanks for my english, but I’m not a native speaker.

Thanks & Regards :slight_smile:

It’s possible the this large a number of albums may be causing an issue. I will take a look.

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