Download Not Working After Server Move

Plex Players Mobile Devices
1

Hi,

My mate recently moved his server to another city, and now the option to download has disappeared. Does anyone had any ideas? It used to work fine, and he’s checked all his settings, it’s like since the move Plex has decided his server creation date is after the cutoff date…

Cheers,

J

Server Version#:
Player Version#: Android & IOS apps

2

Just checked your account. I see you have 1 shared server. They did not enable the download option for you.

3

Thanks for that, I’ll chase him up then!

Edit: got it all fixed up, had trouble previously so we got confused. Thank you muchly!!

4

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