Hi! I’m trying to get downloads from my server working. My friend and I both have Plex Pass, ancient accounts, and have permitted downloads. Normal streaming works fine, but downloading the files doesn’t- there isn’t even an option in the browser to download the file.
Have we perhaps misunderstood the feature, and you can only download in the app? Or should you be able to download the actual file, and we’ve just got it set up wrong somehow?
Thanks!
You cannot download in the web app. You’ll have to use either the mobile apps, or Plex for Desktop (download below).
https://support.plex.tv/articles/categories/features/mobile-sync/
Oh, can you then allow people to get the files themselves? Or will they be hidden in the app?
Plex does not want to be a file sharing app.
For obvious reasons.
Hahah ok yes thank you!
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