Downloands and sync not working

does it really work? did you try to play synced media?
My audio media synced that way simply didn’t start. moreover i can’t now delete it from my iphone.
Someone should be punished… i demand it to be public :wink:

Just done some more testing and yes it seems to work, albeit long winded.

I have my phone on and the app open. Any web browser with plex web I can open and sync it to the phone. Music, photos, tv and films all working. The download button back would be preferred!

Found my sync is broken this morning also. This many complaints and no response from Plex???

Hi All,
just updated my Plex to 7.8.1 and the sync button is back

Updated iOS app and all is working.

Thanks Plex!

Update your iOS app to 7.8.1 and the Download/Sync button should be there

Dito regarding IOS pictures not syncing with plex. Thinking Apple is preventing Icloud revenue loss?

Hi I’m experiencing a similar issue on android, I followed the steps here:

Sync Media to a Device | Plex Support

but when I queue up the sync from the web app nothing happens.

This is the status of the web app:

And this is the status on my Samsung device (note 20 ultra)

Can any one offer any advice on what I’m doing wrong?

I am also having this issue on my Pixel 2XL. I am completely unable to sync even after clearing the storage and cache and reinstalling the app.

This feature really shouldn’t be advertised as a benefit of paying for premium if it simply doesn’t work.

same issue here. Can’t download any podcasts.

Server Nvidia shield
Player iOS

Sync has not worked for me in ages now. Just noticed this thread and was hoping something had finally been fixed, but it appears not.

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I’m still having this issue with downloads saying pending. Hoping there’s a fix soon. Regretting Plex Pass now.

I cannot believe that the Plex devs still have not fixed this. This is a core reason I got Plex pass and and it simply doesn’t work. I have attached a log of the event in sheer hope that the devs will fix it (I’m not getting my hopes up though).

plex-log-Knillplex.zip (177.9 KB)

See here also:

I had similar issues, not being able to sync. The sync status says, converting or pending.

For me, it start working once I selected video quality lower than the original file. I was just using “Original (4K)”, assuming it will just copy the original video, no matter what video resolution and bit rate quality is.

FIRST POST IS FROM OCTOBER 2020!!!

And nothing…more than 6 months to resolve a simple subtitles problem…

Already reported this issue, and other people also, in this forum…and nothing…

They are focusing in non essential things, like games on plex, podcasts, live TV…things that the majority of people don’t use and don’t care…

Anyone has any other services that we can consider? Emby?

Looks like sync is no longer a feature. Bummer.

Bump. Really annoyed to see this is not working. Plex pass user.

Hello everyone. Please see Sync is Dead (almost). Long Live Downloads! (Part 2).

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