DS412+ Keeps Asking to Get Plex Media Server

Server Version#: 1.18.5.2309-f213a238
Player Version#: 4.12.3?

It’s been about two years since I’ve used Plex to access the media on my DS412+ (movies and photos). It used to work perfectly. Now it doesn’t seem to recognize any of my media files. In fact, it doesn’t seem to recognize my DS412+ at all. It keeps asking me to “get media server.” Obviously, I already have Plex media server. I’ve tried uninstalling reinstalling with no luck. If someone has a fix to this problem please let me know.

A lot has changed in 2 years, especially on Synology.

First, Here’s a fundamental change with PMS on Synology. It gives you full control over what PMS can and cannot see on your Syno but does require you to expressly grant permission as you so wish.

Next, Because PMS & Plex.tv have updated, your previous sign-in will have expired and needs to reauthenticate / “claim”.

Here’s the How-To.

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